Applications: From DOS to Windows 7, from Microsoft Office 97 to 2007 including Word, Excel, PowerPoint, Access, Outlook, and the new Expression Web. CompTIA courses include A+ and Network+.
Summary:
A computer trainer who is down to earth and enjoys seeing students light up when they learn the courseware. Approachable and knowledgeable Tom can fulfill many roles, from trainer to computer repair to web design, he has experience in many roles. His greatest asset is his knowledge and humour.
Experience/Projects as an Independent Contract Trainer – Digital Smiles Inc.
Spring 2011 – Global Knowledge (Canada)
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CompTIA Certification training in Mississauga,
Ottawa, and Kitchener
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A+ and Network+ 2009 boot camp certification
level training
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Clients included RCMP, OLG, KPS
Fall 2010 - Canadian Pacific (Calgary) via Tricon Technology
- Windows 7 and Office 2010 training for staff – Word, Excel, PowerPoint, Outlook.
- Worked with IT team in doing the training rollout
- Assisted via email/helpdesk for Office questions
Spring 2010 – Chevron (Calgary) via Global Knowledge Inc.
- Office 2007 training for staff – Word, Excel, PowerPoint, Outlook.
- Worked with IT team in incorporating eDocs (Document Manager Program).
- Trained in all products Levels 1 to 3 using ElementK manuals.
Spring 2010 – Grande Cache Coal via New Era Technology
- Office 2003 Training for mine staff.
- Instructed in Microsoft Project 2007 as well.
- Trained to a wide range of skill sets.
Spring 2010 – Red Deer College (RDC), Red Deer, Alberta
- Developed a one day SharePoint End User training session for staff spread over two weeks.
- Worked with SharePoint design team indigo ice on new the Interface for staff.
- Worked with Web Services and IT team at RDC for permissions and process.
- Worked with Marketing and Communication team for Writing for the Web session.
Spring/Summer 2009 - Chevron (Calgary & St. John’s) via Global Knowledge Inc.
- Provided Vista and Office 2007 rollout training for the large corporation.
- Used in-house training material to conduct hands-on sessions.
- Created practice exercises for Office 2007 Word/Excel/PowerPoint/Outlook.
- Adapted and worked within the ‘Chevron Way’ or large corporate culture.
Fall 2008 – Teck Coal (Elk Valley Coal)
- Provided Vista and Office 2007 rollout training for the large corporation
- Used Element-K materials and personal examples
- Classes had from beginner users to advanced users in the same class
- Taught at 4 mine sites in British Columbia Elk Valley/Sparwood area.
Summer 2007- Summer 2008 – Operations Manager – ctc TrainCanada
- Oversee a 10 room training facility – from manuals to instructors to classrooms functions.
- Update contracts and negotiation process with Contractors and Vendors.
- Provide direct supervision of instructors and staff members.
- Minor bookkeeping with Invoicing and Accounts Receivable.
- Oversaw physical move from a 7 room centre to a 10 room location.
Education as an in-class student or self-study.
Spring/Fall 2010: Windows 7 and Office 2010 – Self Study
- Preparing for Windows7 and Server 2008 releases
Self-taught, have virtual practice network set up at home.
Fall 2009: CompTIA CTT (Certified Technical Trainer) certification attained.
- Written exam and 20 minute training video tape submission.
Fall 2008: Microsoft SharePoint 2007 - MindSharp
- SharePoint 2007 Power/End User and Administrative courses
- Formalized courses in a classroom environment
2006: CompTIA Security+
- Self study for Security certification
2006: Windows Vista, Microsoft Office 2007
- Ongoing studies, self taught, currently planning.
2004/2006: Windows 2003, Apple OSX (Tiger), Linux Novell Suse
- Ongoing studies, self taught, create and use own network at home.
2003 Cisco CCNA Administrator Course – Infogem (Educore)
- A five day “boot camp” course on Cisco routers, switches and permissions
2000-2001 E-Commerce Wireless Programming Course - ATTA Training & Development
- The program involves leading edge training and hands-on project development in the E-Business environment
- Skills exposed to: Visual Basic 6, Visual Interdev, SQL7, Oracle8, Wireless protocols (WAP), JavaScript, XML, UML internet languages, Citrix software and HTML web design implementations.
2000 Upgrade Studies – Boot Camp Microsoft Windows 2000 - ATTA Training
- Fast paced one week long "boot camp" training for upgrading from NT4 to Windows2000 to take advantage of the new properties of Windows2000, implementation and troubleshooting
1999 Graduate - Microsoft Certified Trainer Certification - Trab Training Inc.
- A Microsoft authorized education course designed to help instructors improve their communication skills and qualify to deliver Microsoft Official Curriculum (MOC) instructor-led courses to computer professionals.
1999 Graduate - Microsoft Certified Systems Engineer & A+ Hardware - Drake International Training Centre
- Microsoft Official Curriculum course for Windows NT 4.0.
- Studied network application, Internet access and security.
- Hardware and Windows 95, DOS 6.22 software studies.
1995 Graduate - Business Management - SAIT - Diploma
- Majoring in Marketing as well as Public Relations matters.
References:
Elaire Frenette (Red Deer College),
Elaire.Frenette@rdc.ab.ca
Program Coordinator | Continuing Education
Red Deer College | 100 College Boulevard | Red Deer | AB | T4N 5H5
work 403.342.3433 | cell 403.506.9503 | fax 403.342.3278
Pat Methuen (Bow Valley College).
pmethuen@bowvalleycollege.ca
Continuing Education/Workplace Development
403-410-1590
Chevron Canada
Tim Lafferty or Reg Klics.
Feedback:
"Tom McLaughlin was a really knowledgeable instructor who gave the class the ability and full use of our skills, while pushing the limits of what each of us could do."
- Computer Technician Student, Bow Valley College 2005
Recent feedback from a Vista/Office 2007 rollout in Calgary.
- The Instructor, Tom, very informative, helpful, knowledgeable man. His wit lightened up the week and made for a very pleasant week.
- Excellent Instructor. Highly motivated and enthusiastic. Makes learning easy and enjoyable. I knew nothing about computers coming in the first day and feel very well informed & confident upon leaving.
- Tom is an extremely knowledgeable instructor with a relaxing teaching style. I would personally highly recommend to because of his knowledge, delivery and personality.
- Tom was a very thorough teacher. He presented the material in clear "plain English" way - and added some humor. He also had very good analogies that made things easier to understand.
- The instructor has a lot of patience! Thank you! I was getting frustrated but he helped me beat the problem!
You can look up one of my Metrics That Matter (MTM) feedback on a Server 2003 MOC course.
https://mcp.microsoft.com/authenticate/validatemcp.aspx
Transcript ID: 738835
Access Code: digitalsmiles
Microsoft Profile Site: https://www.mcpvirtualbusinesscard.com/VBCServer/tomax7/profile
Further feedback may be read at: http://www.tomax7.com/testimonials.html or upon request.
Tom can be found on Google in #1-4 spots with these key words:“calgary microsoft trainer”, “microsoft trainer”, “aplus notes”, “a+ notes”, “web design notes”,
“mcse notes”, “tom mclaughlin”, “network plus notes”, and “please laugh”.
